All hands to the rescue - TNZI helps restore international voice services in Tonga emergency Friday 25 January 2019 @ 11:51


All hands to the rescue!

A collective effort sees TNZI helping restore vital international phone services to Tonga after a major electrical storm plunged the island nation into communication darkness on Sunday night.

TNZI is proud to have worked closely with TCC Tonga, Spark NZ and Intelsat to get outbound and inbound international voice services temporarily restored just two and half days after a fault developed in the fibre-optic undersea cable. It may take weeks to fully repair.

Tonga has a population of approximately 100,000 people spread over 30 islands and relies heavily on communications with the outside world for supplies, flight bookings, banking and tourism etc. Some businesses cannot process credit or debit cards, and restricted access also meant serious problems getting money transfers through for families who rely on income from relatives working overseas.

The Tonga Cable System is an 827km submarine cable system, funded by Asian Development Bank and the World Bank. It has cable landing points at Sopu in Tonga and Suva in Fiji.

Re-establishing phone connectivity is the first step in getting Tonga back on its feet during these troubled times. TNZI will keep monitoring the situation.

If you would like to find out more, simply reach out to the TNZI team.