When TNZI delivers voice services, we assure you of superior traffic management, supplier management and responsiveness.
We collect call data records on voice traffic (including mobile) passing through our switches worldwide. This information is used to manage, and help you manage, your traffic in innovative and powerful ways.
Reporting allows instant decisions to support voice network continuity and quality. In the event of a potential problem, traffic can be re-routed in minutes, to ensure your calls are delivered. Such proactive routing management often avoids challenges before they occur.
If any issues do arise, our Business Management Centre is on hand 24 x 7, every day of the year, with both first and second-level support staff. There is no waiting, whatever your time zone.
With some services, we offer access to a personalised web site with voice pricing, billing, and traffic information.
Our people have the skill and authority to make important decisions. Your TNZI Account Manager can help you achieve a tailored solution. They will identify options to match your needs, as you need them - helping you grow your business.
At all times, we are actively building our network capability.