Connect product suite

International voice services that assure you of value when terminating calls to mobile and fixed destinations worldwide.

TNZI voice services connect to over 550 destinations. We have direct interconnects with over 200+ telecommunications operators, through our points of presence in London, Los Angeles, San Jose, Sydney, Auckland and interconnect hubs in New York, Frankfurt, Singapore, and Hong Kong. View our capabilities map.

 

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Retail Connect

When you need international voice services assuring the best quality for every call, choose Retail Connect.

  • Full A-Z country destinations
  • Service Level Agreement
  • CLI to mobile destinations guaranteed
  • 24/7 helpdesk
  • Roaming guaranteed, mobile destinations
  • Average routing depth 3+
  • Quality benchmarks ASR, NER
  • Reporting website

Carrier Connect

When you need the optimal balance of price and quality for international voice services to mobile and fixed destinations, choose Carrier Connect.

  • 150+ country destinations
  • Service Level Agreement
  • CLI to mobile destinations guaranteed
  • 24/7 helpdesk
  • Roaming guaranteed, mobile destinations
  • Average routing depth 1+
  • Quality benchmarks ASR
  • Reporting website

Direct Connect

When you need the promise of direct voice delivery at a quality and feature standards you want, choose Direct Connect.

  • Select destinations
  • Service Level Agreement
  • CLI to mobile destinations guaranteed Selected
  • 24/7 helpdesk
  • Roaming guaranteed, mobile destinations Selected
  • Average routing depth 1
  • Quality benchmarks
  • Reporting website

Retail Connect

Retail Connect offers quality international voice services to mobile and fixed destinations.

  • Calls are always sent by the most direct route possible, ensuring consistently superior call quality. Call routing is actively managed to pre- defined quality benchmarks.

  • Termination to roaming codes and Caller Line Identification (CLI) is continually tested and guaranteed to all offered mobile destinations.

  • Enhanced depth of routing to each Retail Connect destination ensures your calls are delivered successfully. Diversity in routing ensures that calls continue to be terminated even during periods of major cable outage.

  • Access to online reporting with latest pricing, billing and traffic information. You're fully informed of your account activities at the click of a mouse.

Download the Retail Connect brochure

Carrier Connect

Carrier Connect for when you need the optimal balance of price and quality for international voice services to mobile and fixed destinations.

  • Call routing actively managed to defined quality benchmarks, assuring a stable platform for your international calling

  • Assurance you have the optimal mix of competitive pricing at acceptable quality.

  • Flexible interconnect options such as public IP, private IP or TDM

  • Access to online reporting with latest pricing, billing and traffic information. You’re fully informed of your account activities at the click of a mouse.

  • Industry-recognised service level agreement so you can have the complete confidence in working with us

Download the Carrier Connect brochure

Direct Connect

Direct Connect delivers the benefits of direct voice delivery

  • All calls routed directly.  Calls that cannot be terminated directly are returned for onward routing.

  • Direct routing assures the highest possible standards of reliability, quality and speed.

  • The service is available to destinations where TNZI has a direct connection to the terminating network.

  • Total assurance around quality and pricing.

  • The service provides mobile roaming and Caller Line Identification (CLI) to selected destinations.

  • Access to online reporting with latest pricing, billing and traffic information. You’re fully informed of your account activities at the click of a mouse.

  • Industry recognised service performance so you can have complete confidence in working with us.

Download the Direct Connect brochure