Numbering plan

Number format  

The New Zealand numbering format is: 64 + 8 or 9 or 10 digits.
 
Geographic area codes: 1-digit plus 7-digit number
 
64 + 24 Scott Base, Antarctica (64 + 2409 + four digits)
64 + 3 South Island (including Chatham Islands)
64 + 4 Wellington
64 + 6 Lower North Island
64 + 7 Central North Island
64 + 9 Auckland and upper North Island
 
Mobiles/pagers: 2-digit code plus 6-, 7- or 8-digit numbers
 
64 + 20 Mobile service
64 + 21 Mobile service
64 + 22 Mobile service
64 + 23 Mobile service
64 + 24 Mobile service (except 64 + 240)
64 + 25 Mobile service (network closed)
64 + 26 Paging service
64 + 27 Mobile service
64 + 28 Mobile Service
64 + 29 Mobile service
 
Note: Mobile number portability is in place between the following mobile operators:
 
Telecom New Zealand (W-CDMA)
Vodafone (GSM/W-CDMA)
TelstraClear (GSM/W-CDMA)
2degrees (GSM)
 
The affected number ranges are: 64 +20; 64 + 21; 64 + 22; 64 + 27; 64 + 29.
   
Special services: 2-digit code plus 6-digit numbers

64 + 83 Special voice services (including audioconferencing and mailboxes)
64 + 86 Paging service (Telecom New Zealand)
64 + 87 Packet Data Network Access via ISTN, includes Internet access
 
International routing numbers (where bilateral agreement exists)
 
64 + 120 Home Country Direct
64 + 809 International Free Service
64 + 8352 International Virtual Private Network (service closed) 

Code

 National number length including area code

Test numbers 

64+

 

Max

Min

Notes

64+

0

Vacant

 

 

 

 

10

Non-IDD test

3

3

Gateway switch test numbers

100, 102

11

Vacant

 

 

 

 

12

 

8

6

TNZ NZ Direct service (where agreed)

120900

13

Vacant

 

 

 

 

14

Vacant

 

 

 

 

15

Vacant

 

 

 

 

16

Vacant

 

 

 

 

17

Vacant

 

 

 

 

18

Vacant

 

 

 

 

19

Vacant

 

 

 

 

20●

 

10

9

Mobile service ^

207020200

21●

 

10

8

Mobile service ^

21600909 &
21200003

22●

 

9

9

Mobile service ^

 

23

Vacant 

 

 

 

 

24

 

8

8

Scott Base (64 + 2409)
Mobile Service

24099001

25

Vacant

 

 

 

 

26●

 

9

8

Paging service

269900509 or
26100778 (opr)

27●

 

10

9

Mobile service ^

272200000

28●

 

10

9

Mobile service

 

29●

 

9

8

Mobile service ^

29600909

30

Vacant

 

 

 

 

31

Vacant

 

 

 

 

32

 

8

8

 

32180001

33

 

8

8

 

32082001

34

 

8

8

 

34180001

35

 

8

8

 

35778001

36

 

8

8

 

36897301

37

 

8

8

 

3768001

38

Vacant

 

 

 

 

39

 

8

8

 

39612538

40

Vacant

 

 

 

 

41

Vacant

 

 

 

 

42

 

8

8

 

42359001

43

 

8

8

 

43842022

44

 

8

8

 

44950110

45

 

8

8

 

45700200

46

 

8

8

 

46192999

47

 

 8

 8

 

 

48

 

8

8

 

48015001

49

 

8

8

 

49153999

50

Vacant

 

 

 

 

51

Vacant

 

 

 

 

52

Vacant

 

 

 

 

53

Vacant

 

 

 

 

54

Vacant

 

 

 

 

55

Vacant

 

 

 

 

56

Vacant

 

 

 

 

57

Vacant

 

 

 

 

58

Vacant

 

 

 

 

59

Vacant

 

 

 

 

60#

Operator Code Only

4

4

TNZ Directory Assistance operator only

6018 (opr)

61

Vacant

 

 

 

 

62

 

8

8

 

62728001

63

 

8

8

 

63560001

64

Vacant

 

 

 

 

65

 

 8

 

 

66

 

8

8

 

 

67

 

8

8

 

67581001

68

 

8

8

 

68341001

69

 

8

8

 

69001122

70

 

8

8

Broadband service

 

71

Vacant

 

 

 

 

72

 

8

8

 

 

73

 

8

8

 

73460001

74

 

8

 

 

75

 

8

8

 

75789001

76

Vacant

 

 

 

 

77

 

 

 

78

 

8

8

 

78390001

79

 

8

8

 

79001122

80

 

10

8

International Freephone service (where agreed)

8099911100

81

Vacant

 

 

 

 

82

Vacant

 

 

 

 

83●

 

8

5

Voice services

83083032

84

Vacant

 

 

 

 

85

Vacant

 

 

 

 

86●

 

8

8

Paging service
(Telecom New Zealand)

86898000 or
86501000 (opr)

87●

 

8

8

Packet data network access via ISTN (includes Internet access)

8740 or 87408740
87300001

88

Vacant

 

 

 

 

89

Vacant

 

 

 

 

90

Vacant

 

 

 

 

91

Vacant

 

 

 

 

92

 

8

8

 

92779001

93

 

8

8

 

93671001

94

 

8

8

 

94190001

95

 

8

8

 

95240001

96

 

8

8

 

96220001

97

 

 8

 8

 

 

98

 

8

8

 

98150001

99

 

8

8

 

99124091


Notes

#       Operator only access.
●        No or limited collect service. Where collect calls to mobiles are not allowed, operator calls are barred.  
^       Mobile number portability applies between the following mobile operators: Telecom New Zealand (W-CDMA), Vodafone (GSM/W-CDMA), TelstraClear (GSM/W-CDMA), 2degrees (GSM). The affected number ranges are: 64 + 20; 64 + 21; 64 + 22; 64 + 27; 64 + 29.  

Note: All vacant codes will return an English voice recording wherever possible.

Directory Assistance (24-hour)  

The directory operator code is 64 + 6 + 018

Operator assistance 

Telecom New Zealand no longer operates an international operator service and there is no access available to a Code 12 operator.

Audible tones 

The following audible tones are used in the New Zealand national network:Audible tones drawing
 

 

 

 

 

 

  • Ringing tone (or queue announcement) will be received while the wanted customer or operator is being called.
  • Busy tone will be received if the wanted line is engaged.
  • Number unobtainable tone or recording will be received when the number dialled is not available on a direct dialling basis.
  • Disconnect tone will be received when the call has been lost due to congestion in the New Zealand national network.
  • Calls to invalid area codes will often return a recording in English.
  • Recorded announcement: Overseas customers dialling an invalid number will usually be connected to the following recorded announcement:  "Telecom New Zealand advises the number you have called has either changed or is no longer available. Please call your international directory service." There will be no answer signal on this message.

Time

New Zealand Standard Time (NZST): UTC + 12 hours

New Zealand Daylight Time (NZDT): UTC + 13 hours
(from the last Sunday in September until the first Sunday in April)

Note: Local time in the Chatham Islands is 45 minutes in advance of New Zealand time.

NZ public holidays              2014                              2015                              2016

New Year's Day                   Wednesday, 1 January      Thursday, 1 January          Friday, 1 January
Day after New Year's Day      Thursday, 2 January         Friday, 2 January             Monday, 4 January*
Waitangi Day                       Thursday, 6 February       Friday, 6 February            Monday, 8 February
Good Friday                         Friday, 18 April               Friday, 3 April                  Friday, 25 March
Easter Monday                     Monday, 21 April             Monday, 6 April                Monday, 28 March
ANZAC Day                          Friday, 25 April               Monday, 27 April*            Monday, 25 April
Queen's Birthday                  Monday, 2 June               Monday, 1 June               Monday, 6 June
Labour Day                         Monday, 27 October         Monday, 26 October         Monday, 24 October
Christmas Day                     Thursday, 25 December     Friday, 25 December         Monday, 26 December*
Boxing Day                          Friday, 26 December         Monday, 28 December*    Tuesday, 27 December*

*Note: Where the actual day falls on a weekend, the public holiday is observed on the following Monday or Tuesday.

Further information

Queries about the New Zealand numbering scheme should be directed to: info@tnzi.com